Lorne Olfman

Publications

 

1. Journal Articles

Al-Busaidi, Kamla, Olfman, Lorne, Ryan, Terry, & Leroy, Gondy (2010). Sharing knowledge to a knowledge management system: Examining the motivators and the benefits in an Omani organization. Journal of Organizational Knowledge Management (online journal)Article ID 325835, 12 pages.

Kasemvilas, Sumonta, & Olfman, Lorne (2009). Design alternatives for a Mediawiki to support collaborative writing. Journal of Information, Information Technology, and Organizations, 4, 87-106.

Kasemvilas, Sumonta, & Olfman, Lorne (2009). Design alternatives for a Mediawiki to support collaborative writing in higher education classes. Issues in Informing Science and Technology, 6 (Part 1), 45-64.

Coulson, Antony, Olfman, Lorne, Ryan, Terry, Shayo Conrad, & Rohm, Tapie (2008). Enterprise system training strategies: Knowledge levels and user understanding.  Journal of Organizational and End-User Computing, forthcoming.

Jang, Heehyoung, Olfman, Lorne, Ko, Ilsang, Koh, Joon, & Kim, Kyungtae (2008). The influence of online brand community characteristics on community commitment and brand loyalty. International Journal of Electronic Commerce, 12, 3, 57-80.

Charoen, Danuvasin, Raman, Murali, & Olfman, Lorne (2007). Improving end user behaviour in password utilization: An action research perspective. Systemic Practice and Action Research, online journal, October.

Jang, Heehyoung, Olfman, Lorne, Ko, Ilsang, Koh, Joon, & Kim, Kyungtae (2008). The influence of online brand community characteristics on community commitment and brand loyalty. International Journal of Electronic Commerce, 12, 3, 57-80.

Charoen, Danuvasin, Raman, Murali, & Olfman, Lorne (2007). Improving end user behaviour in password utilization: An action research perspective. Systemic Practice and Action Research, online October 2007.

Zhang, Xuesong, Olfman, Lorne, & Ractham, Peter (2007). Designing ePortfolio 2.0: Integrating and coordinating Web 2.0 services into ePortfolio systems for enhancing users’ learning. Journal of Information Systems Education, 18, 2, 203-214.

Quiñonez, Ruben, Ryan, Terry, & Olfman, Lorne (2007). Designing CBT systems with errors in mind: Avoidance, seeding, and tolerance. Journal of Information Technology Education, 6, 65-80.

Chen, Charlie C., Ryan, Terry, & Olfman, Lorne (2006). Online behavior modeling: An effective and affordable software training method. International Journal of Web-Based Learning and Teaching Technologies, 1, 4, 36-53.

Yang, Samuel C., & Olfman, Lorne (2006). The effects of international telecommunication investment: Wireline and wireless technologies, 1993-1998. Telecommunications Policy, 30, 5 & 6, 278-296.

Ryan, Terry, Field, Richard H.G., & Olfman, Lorne (2006). Discontinuous change In university web sites: The relative importance of reasons for change.  Journal of Information, Information Technology, and Organizations, forthcoming.

Raman, Murali, Ryan, Terry, & Olfman, Lorne (2006). Knowledge management systems for emergency preparedness: The Claremont University Consortium experience. International Journal of Knowledge Management, forthcoming.

Raman, Murali, Ryan, Terry, & Olfman, Lorne (2005). Designing knowledge management systems for teaching and learning with wiki technology. Journal of Information Systems Education, 16, 3, 311-320.

Al-Busaidi, Kamla, and Olfman, Lorne (2005). An investigation of the determinants of knowledge management systems success in Omani organizations. Journal of Global Information Technology Management, 8, 3, 6-27.

Liu, Shih-Chen, Olfman, Lorne, and Ryan, Terry (2004). Knowledge management success: Empirical investigation of a theoretical model. International Journal of Knowledge Management, 1, 2, 68-87.

Jennex, Murray, & Olfman, Lorne (2005). Assessing knowledge management success. International Journal of Knowledge Management, 1, 2, 33-49.

Chen, Charlie C., Olfman, Lorne, & Harris, Al (2004). Differential impacts of social presence on a behavior modeling approach. International Journal of Technology and Human Interaction, 1, 2, 64-83.

Ryan, Terry, Field, Richard, H.G., & Olfman, Lorne. (2003). The evolution of U.S. state government homepages from 1997 to 2002, International Journal of Human-Computer Studies, 59, 4, 403-430.

Olfman, Lorne (2001). We are doing relevant IS research: It's the truth. Communications of the AIS, 6 (Article 19). Online journal:  http://cais.isworld.org. (invited).

Shayo, Conrad, & Olfman, Lorne (1999). The role of training in preparing end users to learn related software. Journal of End-User Computing, 12, 1, 3-13.

Shayo, Conrad, Olfman, Lorne, & Teitelroit, Ricardo (1999). An exploratory study of the value of pre-training end-user participation. Information Systems Journal, 9, 1, 55-79.

Sein, Maung K., Bostrom, Robert P., & Olfman, Lorne (1999). Rethinking end-user training strategy: Applying a hierarchical knowledge-level model. Journal of End User Computing, 11, 1, 32-39.

Olfman, Lorne (1999). Introduction to the special issue on organizational memory systems. Journal of Organizational Computing and Electronic Commerce, 9, 2&3, 101-103.

Curl, Steven, Olfman, Lorne, & Satzinger, John (1998). An investigation of the roles of individual differences and user interface on database usability. Data Base, 29, 1, 50-65.

Satzinger, John, & Olfman, Lorne (1998). User interface consistency across end-user applications: The effects on mental models. Journal of Management Information Systems, 14, 4, 167-193.

Mandviwalla, Munir, Gray, Paul, & Olfman, Lorne (1997). The meta environment: A new group support system structure. Journal of Organizational Computing and Electronic Commerce, 7, 1, 35-55.

Park, Hung, Gray, Paul, & Olfman, Lorne (1996). International negotiation support systems. Journal of International Information Management, 5, 2, 23-27.

Compeau, Deborah, Olfman, Lorne, Sein, Maung, & Webster, Jane (1995). End-user training and learning. Communications of the ACM, 38, 7, 24-26.

Satzinger, John, & Olfman, Lorne (1995). Computer support for group work: Perceptions of the usefulness of support scenarios and specific tools. Journal of Management Information Systems, 11, 4, 115-148.

Olfman, Lorne, & Mandviwalla, Munir.  (1994). An experimental analysis of end-user software training manuals. Information Systems Journal, 5, 1, 19-36.

Mandviwalla, Munir, & Olfman, Lorne (1994). What do groups need? A proposed set of generic groupware requirements. ACM Transactions on Computer-Human Interaction, 1, 3, 245-268.

Olfman, Lorne, & Mandviwalla, Munir (1994). Conceptual versus procedural software training for graphical user interfaces: A longitudinal field experiment. MIS Quarterly, 18, 4, 405-426.

Bostrom, Robert P., Olfman, Lorne, & Sein, Maung K. (1993). Learning styles and end-user training: A first step. MIS Quarterly, 17, 1, 118-120.

Sein, Maung K., Olfman, Lorne, Bostrom, Robert P., & Davis, Sidney A. (1993). The importance of visualization ability in predicting learning success. International Journal of Man-Machine Studies, 39, 4, 599-620.

Olfman, Lorne, & Bostrom, Robert P. (1992). Innovative teaching materials and methods for systems analysis and design. Data Base, 23, 2, 7-12.

Olfman Lorne, & Bostrom, Robert P. (1991). End-user software training: An experimental comparison of methods to enhance motivation. Journal of Information Systems, 1, 249-266.

Bostrom, Robert P., Olfman, Lorne, & Sein, Maung K. (1990). The importance of learning style in end-user training. MIS Quarterly, 14, 1, 101-119.

Gray, Paul, & Olfman, Lorne (1989). The user interface in group decision support systems.  Decision Support Systems [Special Issue on Group Decision Support Systems], 5, 2, 119-137.

Olfman, Lorne, & Bostrom, Robert P. (1988). Recommendations for designing end-user software training. Office Knowledge Engineering [Special Issue on End-User Computing], 2 (1 & 2), 26-39.

Sein, Maung K., Olfman, Lorne, & Bostrom, Robert P. (1987). Training end users to compute: Cognitive, motivational and social issues.  INFOR, 25, 3 [Special Issue on End-User Computing], 236-255. (Reprinted in R. Ryan Nelson (ed.), End-user computing: Concepts, issues and applications, New York, John Wiley & Sons, 1988, 137-156.)

Olfman, Lorne (1984). Research issues in systems development prototyping. Computer Personnel, 9, 4, 6-16.

 

2. Chapters in Books and Monographs

Gray, Paul, & Olfman, Lorne (2009). Careers in and education for information system work. In Bates, M. J. & Maack, M. N. (Eds.), Encyclopedia of Library and Information Sciences (3rd ed.), CRC Press.

4 chapters in Jennex, M. (Ed.) (2008), Knowledge Management: Concepts, Methodologies, Tools and Applications, IGI Global:

Jennex, Murray E., & Olfman, Lorne. A Model of Knowledge Management Success.

Jennex, Murray E., & Olfman, Lorne. Assessing Knowledge Management Success.

Liu, Shih-Chen, Olfman, Lorne, & Ryan, Terry. Knowledge Management System Success: Empirical Assessment of a Theoretical Model.

Raman, Murali, Ryan, Terry, & Olfman, Lorne. Emergency Preparedness and Information Systems—A Case Study Using Wiki Technology.

Raman, Murali, Ryan, Terry, Olfman, Lorne, & Jennex, Murray (2008). Emergency Preparedness and Information Systems—A Case Study Using Wiki Technology. In Jennex, M. (Ed.), Knowledge Management: Concepts, Methodologies, Tools and Applications, IGI Global.

Chen, Charlie, C., Harris, Albert L., & Olfman, Lorne (2007). Impacts of behavior modeling in online ayschronous learning environments. In Stahl, B. C. (Ed.), Issues and Trends in Technology and Human Interaction (Ch. VI, pp. 128-151). Hershey, PA: IRM Press.

Olfman, Lorne, Bostrom, Robert P., & Sein, Maung K. (2006). Developing training strategies with an HCI perspective. In Galletta, D. & Zhang P. (Eds.), Human-Computer Interaction and Management Information Systems, (Vol. II, Ch. 10, pp. 258-283). M. E. Sharpe, Inc.

Shayo, Conrad, & Olfman, Lorne (2006). The learning objects economy: What remains to be done? In Galletta, D. & Zhang P. (Eds.), Human-Computer Interaction and Management Information Systems, (Vol. II, Ch. 11, pp. 284-312). M. E. Sharpe, Inc.

Shayo, Conrad, Olfman, Lorne, & Iriberri, Alicia (2005). Virtual societies: Their prospects and dilemmas. In Gackenbach, J. (Ed.), Psychology and the Internet: Intrapersonal, interpersonal, and transpersonal implications (2nd Ed., forthcoming). San Diego, Academic Press.

Shayo, Conrad, & Olfman, Lorne (2002). The role of training in preparing end users to learn related software packages. In Mahmood, M. A.  (Ed.), Advanced topics in end user computing, V. 1 (Ch. VII, pp. 94-115). Hershey, PA: Idea Group Publishing. (Updated reprint of published paper listed in Journal Articles section.)

Jennex, Murray, & Olfman, Lorne (2002). Organizational memory. In Holsapple, C. W. (Ed.), International handbook on knowledge management 1: Knowledge matters (Chapter 11, pp. 207-234). Berlin: Springer-Verlag.

Igbaria, Magid, Shayo, Conrad, Olfman, Lorne, & Gray, Paul (2001). Going virtual: The driving forces and arrangements. In Chidambaram, L, & Zigurs, I. (Eds.), Our virtual world: The transformation of work, play and life via technology (pp. 9-38). Hershey, PA: Idea Group Publishing.

Olfman, Lorne, & Pitsatorn, Proadpran (2000). End-user training research: Status and models for the future. In Zmud, B. (Ed.), Framing the domains of it management: projecting the future through the past (pp. 129-146). Cincinnati, OH: Pinnaflex Educational Resources, Inc.

Igbaria, Magid, Shayo, Conrad, & Olfman, Lorne (1998). Virtual societies: Their prospects and dilemmas. In Gackenbach, J. (Ed.), Psychology and the Internet: Intrapersonal, interpersonal, and transpersonal implications (pp. 227-252). San Diego, Academic Press.

Olfman, Lorne, & Sein, Maung K. (1997). Ten lessons for end-user trainers. Information Systems Management Series (94-00-07), Boston, MA: Auerbach.

Curl, Steven, Olfman, Lorne, & Satzinger, John (1995). Leveraging the graphical user interface: Improving the effectiveness of database queries. In Amoroso, D. (Ed.), PRIISM '95 Conference. Los Alamitos, CA: IEEE Computer Society.

Gray, Paul, Mandviwalla, Munir, Olfman, Lorne, & Satzinger, John (1993). The user interface in group support systems. In Jessup, L. M., & Valacich, J. S. (Eds.), Group support systems: New perspectives (pp.192-213). New York: MacMillan Publishing Company.

Gray, Paul, Alter, Steven, DeSanctis, Gerardine, Dickson, Gary W., Johansen, Robert, Kraemer, Kenneth, Olfman, Lorne, & Vogel, Douglas R. (1992). Group decision support systems. In Stohr, E. A., & Konsynski, B. R. (Eds.), Information systems and decision processes (pp. 75-135). Los Alamitos, CA: IEEE Computer Society Press.

Olfman, Lorne, Bostrom, Robert P., & Sein, Maung K. (1991). The effects of training on motivation to use and self-reported use of an electronic mail system. In Jane M. Carey (Ed.), Human factors in information systems: An organizational perspective (pp. 309-320). Norwood, NJ: ABLEX Human/Computer Interaction Series.

Sein, Maung K., Olfman, Lorne, & Bostrom, Robert P. (1989). Training end users to compute: Cognitive, motivational and social issues.  In R. Ryan Nelson (Ed.), End-user computing: Concepts, issues and applications (pp. 137-156). New York: John Wiley & Sons. (Reprint of published paper listed in Journal Articles section.)

Gray, Paul, Olfman, Lorne, & Park, Hung (1988). The interface problem in international group DSS. In Joey F. George, & Jay F. Nunamaker, Jr. (Eds.), Group decision support systems in Pacific rim nations (Monograph, 61-89). Honolulu: Pacific Rim Institute for Information Systems Management (PRIISM), University of Hawaii.

Bostrom, Robert P., Olfman, Lorne, & Sein, Maung K. (1988). End-user computing: A research framework for investi­gating the training/learning process. In Jane M. Carey (Ed.), Human factors in management information systems (pp. 221-250). Norwood, NJ: ABLEX Human/Computer Interaction Series.

 

3. Refereed Conference Proceedings

Evren Eryilmaz, Van der Pol, Jakko, Kasemvilas, Sumonta, Mary, Justin, & Olfman, Lorne (2010). The role of anchoring discussion in mediating effective online interaction for collaborative knowledge construction. In Proceedings of the Forty-Third Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

San Nicolas-Rocca, Tonia, Rhee, David, and Olfman, Lorne (2009). Designing a knowledge management system: A case study of a global telecommunications company. In Proceedings of the 15th Americas Conference on Information Systems, CD-ROM.

Alrushiedat, Nimer, Eryilmaz, Evren, Ryan. Terry, & Olfman, Lorne. (2009). The impact of standard and anchored online discussions on students' exam performance, critical thinking, and learning. In Proceedings of the Annual ISOneWorld Conference, CD-ROM.

Al-Busaidi, Kamla, Olfman, Lorne, Ryan, Terry, & Leroy, Gondy (2008). The motivators and benefits of sharing knowledge to a KMS repository in an Omani organization. In Proceedings of the 10th IBIMA Conference on Innovation and Knowledge Management in Business Globalization, CD-ROM.

Charoen, Danuvasin, Olfman, Lorne, & Ryan, Terry (2007). Winning the IT security battle with guerilla tactics. Proceedings of the Australia New Zealand Systems Conference 2007, CD-ROM.

Ko, Ilsang, Olfman, Lorne, & Choi, Sujung (2007). The Impacts of Electronic Collaboration and Information Exploitation Capability on Firm Performance. In Proceedings of the 13th Americas Conference on Information Systems, CD-ROM.

Al-Busaidi, Kamla, Olfman, Lorne, Ryan, Terry, & Leroy, Gondy (2007). Revealing the antecedents and benefits of KMS use: An exploratory study in a petroleum company in Oman. In Proceedings of the 9th International Conference on Decision Support Systems, CD-ROM.

Davidson, Marlene, & Olfman, Lorne (2006). Interorganizational learning through information technology use in partner networks. In Proceedings of the First Midwest United States Association for Information Systems, forthcoming.

Gómez Reynoso, Juan Manuel, Olfman, Lorne, Ryan, Terry, & Horan, Tom (2006). An information systems design theory for an expert system for training. In Chatterjee, S. (Ed.), Proceedings of the First International Conference on Design Science Research in Information Systems and Technology, CD-ROM.

Raman, Murali, Ryan, Terry, and Olfman, Lorne (2006). Knowledge management system for emergency preparedness: An action research study. In Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Jung, Wonjin, Olfman, Lorne, Park, Yong-Tae, & Ryan, Terry (2005). An empirical study of the effects of contextual data quality and task complexity on decision performance. In Proceedings of the 2005 IEEE International Conference on Information Reuse and Integration (IEEE-IRI2005) Knowledge Acquisition and Management, forthcoming.

Jung, Wonjin, Olfman, Lorne, Ryan, Terry, & Park, Yong-Tae (2005). Information visualization and decision support. In Proceedings of the 11th Americas Conference on Information Systems, CD-ROM.

Daylami, Nozar, Ryan, Terry, Olfman, Lorne, & Shayo, Conrad (2005). Determinants of application service provider (ASP) adoption as an innovation. In Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Gomez Reynoso, Juan Manuel, & Olfman, Lorne (2005). An end-user training software tool for statistical process control: An information systems design theory. In Proceedings of IRMA, CD-ROM.

Jennex, Murray, & Olfman, Lorne (2004). In Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Liu, Shih-Chen, Olfman, Lorne, & Ryan, Terry (2004). KMS-enabled individual learning in the workplace. In Proceedings of the Americas Conference on Information Systems, CD-ROM.

Davidson, Marlene & Olfman, Lorne (2004). The impact of information and communication technology use on interorganizational learning in an IT outsourcing collaboration. In Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Chen, Charlie, Ryan, Terry, & Olfman, Lorne (2004). An online asynchronous software training strategy to improve knowledge absorption capability and end-user satisfaction. In Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Jennex, Murray & Olfman, Lorne (2003). A knowledge management success model: An extension of DeLone and McLean’s IS success model. Proceedings of the 9th Americas Conference on Information Systems, CD-ROM.

Ryan, Terry, Field, Richard G.H., & Olfman, Lorne (2003). Why do universities make discontinuous changes to their web sites? Examining the relative importance of four reasons for change. Proceedings of the 9th Americas Conference on Information Systems, CD-ROM.

Olfman, Lorne, Bostrom, Robert P., & Sein, Maung K. (2003). A best-practice based model for information technology learning strategy formulation. In Eileen Trauth (Ed.), Proceedings of the 2003 ACM SIGMIS CPR Conference (p. 75-86). New York: ACM Press.

Coulson, Tony, Shayo, Conrad, Rohm, C. E. Tapie, & Olfman, Lorne (2003). ERP training strategies: conceptual training and the formation of accurate mental models. In Eileen Trauth (Ed.), Proceedings of the 2003 ACM SIGMIS CPR Conference (p. 87-97). New York: ACM Press.

Jennex, Murray E., Olfman, Lorne, & Addo, Theophilus, B. A.  (2003). The need for an organizational knowledge management strategy. In Proceedings of the Thirty-Sixth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Ryan, Terry, Field, Richard, H. G., & Olfman, Lorne (2002). Homepage genre dimensionality. In Proceedings of the 8th Americas Conference on Information Systems, CD-ROM.

Jennex, Murray E., & Olfman, Lorne (2002). Organizational memory/knowledge effects on productivity, a longitudinal study. In Proceedings of the Thirty-Fifth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Sein, Maung K., Bostrom, Robert P, & Olfman, Lorne (2002). Mutual learning and informing between academia and practice in ISD: A Learning Theory perspective. In G. Harindranath, et al. (Eds.), New Perspectives on Information Systems Development: Theory, Methods and Practice [Proceedings of the ISD ‘2001 Conference] (Chapter 47). New York: Kluwer Academic/Plenum Publishers.

Edberg, Dana, & Olfman, Lorne (2001). Organizational learning through the process of enhancing information systems. In Proceedings of the Thirty-Fourth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Edberg, Dana, & Olfman, Lorne (2001). Making changes to software may help an organization learn: Applying organizational learning to software enhancement. In Maung K. Sein et al. (Eds.), Contemporary Trends in Systems Development [Proceedings of the ISD ‘2000 Conference] (pp. 381-395, Ch. 31). New York: Kluwer Academic/Plenum Publishers.

Jennex, Murray, & Olfman, Lorne (2001). Development recommendations for knowledge management/organizational memory systems. In Maung K. Sein et al. (Eds.), Contemporary Trends in Systems Development [Proceedings of the ISD ‘2000 Conference] (pp. 209-222, Ch. 19). New York: Kluwer Academic/Plenum Publishers.

Clark, Stanley D. II, & Olfman, Lorne (2000). Testing the simplified decision model of telework. In William Nance (Ed.), Proceedings of the 2000 ACM SIGCPR Conference (pp. 102-110). New York: ACM Press.

Igbaria, Magid, Shayo, Conrad, & Olfman, Lorne (1999). On becoming virtual: The driving forces and arrangements. In Jayesh Prasad (Ed.), Proceedings of the 1999 ACM SIGCPR Conference (pp. 27-41). New York: ACM Press.

Clark, Stanley D. II, & Olfman, Lorne (1999). Influencing the decision to telework – Testing the simplified decision model. In Jayesh Prasad (Ed.), Proceedings of the 1999 ACM SIGCPR Conference (pp. 65-72). New York: ACM Press.

Sein, Maung K., Bostrom, Robert P., & Olfman, Lorne (1998). Reconceptualizing IT training for the workforce of the future. In Ritu Agarwal (Ed.), Proceedings of the 1998 ACM SIGCPR Conference (pp. 233-241). New York: ACM Press.

Shayo, Conrad, & Olfman, Lorne (1998). The role of conceptual models in formal software training. In Ritu Agarwal (Ed.), Proceedings of the 1998 ACM SIGCPR Conference (pp. 242-253). New York: ACM Press.

Jennex, Murray, Olfman, Lorne, Panthawi, Pituma, & Park, Yong-Tae (1998). An organizational memory information systems success model: An extension of DeLone and McLean’s I/S success model. In Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, CD-ROM.

Jennex, Murray, & Olfman, Lorne (1997). Training and intranet recommendations from a case study of organizational memory. In J. N. D. Gupta (Ed.), Proceedings of the Americas Conference on Information Systems (pp. 524-526).

Jennex, Murray, & Olfman, Lorne (1997). The impact of organizational memory information systems on organizational learning. In J. N. D. Gupta (Ed.), Proceedings of the Americas Conference on Information Systems (pp. 985-987).

Lee, Myungsub, & Olfman, Lorne (1997). Organizational outweigh technical factors for achieving group support systems success. In Guy G. Gable, & Ron A. G. Weber (Eds.), PACIS’97: Proceedings of the 3rd Pacific Asia Conference on Information Systems (pp. 221-229), Brisbane, Austrailia: Information Systems Management Research Concentration, Queensland University of Technology.

Olfman, Lorne, & Shayo, Conrad (1997). The role of training in preparing end users to learn new but similar software packages. In Fred Niederman (Ed.), Proceedings of the 1997 ACM SIGCPR Conference (pp. 210-223). New York: ACM Press.

Shayo, Conrad, Olfman, Lorne, Teitelroit, Ricardo, Nordhal, Claes, & Rodriquez, Matthew. (1996). Training preassessment: is it feasible? In Magid Igbaria (Ed.), Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference (pp. 244-258). New York: ACM Press.

Shayo, Conrad, &  Olfman, Lorne. (1994). A three dimensional view and research agenda for the study of transfer of skills gained from formal end-user software training. In Jeanne Ross (Ed.), Proceedings of the 1994 ACM SIGCPR Conference (pp. 133-141).  New York: ACM Press.

Sandoe, Kent, & Olfman, Lorne (1994). The organization of memory. In J. F. Nunamaker, Jr., and Ralph H. Sprague (Eds.), Proceedings of the Twenty-Seventh Annual Hawaii International Conference on System Sciences (Vol IV, pp. 161-170). Los Alamitos, CA: IEEE Computer Society Press.

Shayo, Conrad, & Olfman, Lorne. (1993). Is the effectiveness of formal software training a mirage?  In Mohan Tanniru (Ed.), Proceedings of the 1993 ACM SIGCPR Conference (pp. 88-99). New York: ACM Press.

Gray, Paul, & Olfman, Lorne (1993). The PhD program in the management of information systems at Claremont Graduate School. In J. F. Nunamaker, Jr. (Ed.), Proceedings of the Twenty-Sixth Annual Hawaii Conference on System Sciences (Vol. III, pp. 588-596). Los Alamitos, CA: IEEE Computer Society Press.

Sandoe, Kent, & Olfman, Lorne (1992). Anticipating the mnemonic shift: Organizational remembering and forgetting in 2001. In J. Elam, J. Becker, & J. I. DeGross (Eds.), Proceedings of the Thirteenth International Conference on Information Systems (pp. 127-137).

Hurt, Robert L., & Olfman, Lorne (1992). The effects of computer-assisted instruction on anxiety in first-year undergraduate accounting students. Proceedings of the Delta Pi Epsilon 1992 National Research Conference. Los Angeles.

Satzinger, John, & Olfman, Lorne (1992). A research program to assess user perceptions of group work support. In P. Bauersfeld, J. Bennett, & G. Lynch (Eds.), ACM Conference on Human Factors in Computing Systems (pp. 99-106). New York: ACM Press.

Sandoe, Kent, Olfman, Lorne, & Mandviwalla, Munir (1991). Meeting in time: Recording the workgroup conversation. In I. Benbasat, G. DeSanctis, C. Mathis-Beath, & J. I. DeGross (Eds.), Proceedings of the Twelfth Annual International Conference on Information Systems (pp. 261-272).

Mandviwalla, Munir, Gray, Paul, Olfman, Lorne, & Satzinger, John (1991). The Claremont GDSS support environment. In J. F. Nunamaker, Jr. (Ed.), Proceedings of the Twenty-Fourth annual Hawaii International Conference on System Sciences (Vol IV, pp. 600-607). Los Alamitos, CA: IEEE Computer Society Press.

Goodrich, Victoria, & Olfman, Lorne (1990). An experimental evaluation of user involvement in defining system requirements. In Ralph H. Sprague, Jr. (Ed.), Proceedings of the Twenty-Third annual Hawaii International Conference on System Sciences (Vol. IV, pp. 201-209). Los Alamitos, CA: IEEE Computer Society Press.

Olfman, Lorne, & Mandviwalla, Munir (1990). An experimental comparison of end-user software training manuals.  In K. M. Kaiser & H. J. Oppelland (Eds.), Proceedings of the IFIP WG 8.2 Working Conference on Desktop Information Technology and Organizational Worklife in the 1990's (pp. 227-236). Elsevier Science Publishers B. V. (North-Holland), Ithaca, NY (2-4 June 1989).

Olfman, Lorne, Sein, Maung K., & Bostrom, Robert P. (1989). EUC training: Comparison of methods and the role of individual differences. In Ralph H. Sprague, Jr. (Ed.), Proceedings of the Twenty-Second annual Hawaii International Conference on System Sciences (Vol. IV, pp. 78-85). Los Alamitos, CA: IEEE Computer Society Press.

Bostrom, Robert P., Olfman, Lorne, & Sein, Maung K. (1988). The importance of individual differences in end-user training: The case for learning style. In Elias M. Awad (Ed.), Proceedings of the 1988 ACM SIGCPR Conference on the Management of Information Systems Personnel (pp. 133-141). New York: ACM Press.

Olfman, Lorne, & Bostrom, Robert P. (1988). The influence of training on use of end-user software. In Robert B. Allen (Ed.), Conference on Office Information Systems, (pp. 110-117). New York: ACM. (Reprinted in Datapro Report #E60-600-051, McGraw-Hill, Incorporated, Delran, NJ, May 1989.)

Sein, Maung K., Bostrom, Robert P., & Olfman, Lorne (1987). Conceptual models in training novice users. In H.-J. Bullinger, & B. Shackel (Eds.), Human-Computer Interaction -- INTERACT '87 (pp. 861-867). Elsevier Science Publishers B. V. and International Federation of Information Processing (IFIP), Stuttgart, West Germany.

Olfman, Lorne, Sein, Maung K., & Bostrom, Robert P. (1986). Training for end user computing: Are basic abilities enough for learning? In Paul S. Licker (Ed.),  Proceedings of the Twenty-Second annual Computer Personnel Research Conference (pp. 1-11). New York: ACM.

 

4. Other Publications

 

Conference Proceedings

Sein, Maung K. Bostrom, Robert P., & Olfman, Lorne (2004). Academia and practice: Learning to mutually inform (extended abstract). Proceedings of 7th International Conference on Computer and Information Technology (ICCIT2004).

Olfman, Lorne, Bostrom, Robert P., & Sein, Maung K. (2001). Training with a business focus: A best practice. In Proceedings of the BITWORLD 2001 Conference, CD-ROM.

Mandviwalla, Munir, & Olfman, Lorne (1994). Groupware design considerations. In Proceedings of Groupware ‘94, San Jose CA.

 

Trade Press

Olfman, Lorne (1990). Using computers to support meetings. Inland Empire Business Journal, 2, 6, 4.

Olfman, Lorne, & Bostrom, Robert P. (1989). The influence of training on use of end-user software. In Datapro Report #E60-600-051, McGraw-Hill, Incorporated, Delran, NJ, May. (Reprint of article listed in Refereed Conference Proceedings section.)

 

Working Papers

Ryan, Terry, Olfman, Lorne, Pearce, Craig, Lai, Charles, Sargent, Al, Riggio, Ron, & Maclean, Bob (2005). A program of research to create and refine an intelligent online discussion board.

Olfman, Lorne, Raman, Murali, & Stager, John (2005). An analysis of the use of “TikiWiki” in graduate information systems classes.

Behlendorf, Robert, & Olfman, Lorne (1992). USCORP Melton aero-electronics division: The SFCCR (Shop Floor Control/Cost Reporting) System. Information Science Applications Center, Case Report #1.

Satzinger, John, Olfman, Lorne, & Mandviwalla, Munir (1990). Interface consistency for multiple application group support systems. Information Science Applications Center, Working Paper #05-90.

Jenkins, A. Milton, & Olfman, Lorne (1984). An annotated bibliography of prototyping. Indiana University Graduate School of Business, Discussion Paper #259.

A number of journal articles, conference proceedings, and book chapters listed above have been issued (in earlier form) as Working Papers by The Claremont Graduate School/University, Indiana University, The University of Georgia, and Florida International University.

 

Miscellaneous

Jennex, Murray E., Croasdell, David, Olfman, Lorne, & Morrison, Joline (2005). Knowledge Management, Organizational Memory, & Organizational Learning at the Hawaii International Conference on Systems Science, International Journal of Knowledge Management, 1, 1, 1-7.

Olfman, Lorne (2002-3). Magid Igbaria (1958-2002): Remembering a scholar. Journal of Management Information Systems, 19, 3, 7-9.

Olfman, Lorne (1999). The case of/for the missing user: Letters from Jim Sutter and from Lorne Olfman. Communications of the AIS, 2 (Letter 1). Online journal:  http://cais.isworld.org.

Olfman, Lorne (1987). A Comparison of Applications-Based and Construct-Based Training Methods for DSS Generator Software. Unpublished Doctoral Dissertation, Indiana University.

Olfman, Lorne, & Sein, Maung K. (1986). A User Guide to IFPS on the PR1ME, Indiana University School of Business.

Olfman, Lorne (1980). A Theory and Application of Airport Pricing. Unpublished Master's Thesis, The University of Calgary, 1980.